At Ecoseas, we want our customers to be completely satisfied with their purchase. If for any reason you are not satisfied with your purchase, we offer a hassle-free return and refund policy. Here are the details:
Returns:
To initiate a return, please contact us within 7 days of receiving your order at Instagra @ecoseas_officeal
The product must be in its original packaging and unused to be eligible for a return.
Once we receive your returned item, we will inspect it and issue a refund, minus any shipping charges.
Please note that we do not offer returns or refunds on sale items or gift cards.
Refunds:
Refunds will be issued to the original payment method within 5-7 business days of receiving your return.
Shipping costs are non-refundable.
If your item arrives damaged or defective, please contact us within 48 hours of receiving your order and we will be happy to arrange a replacement or refund.
If you have any questions or concerns regarding our return and refund policy, please don't hesitate to contact us at Instagra @ecoseas_officeal